FAQ’s

FAQ's

We typically process and ship furniture orders within 7 – 10 business days.

We offer standard shipping as our primary delivery option. Additional expedited or specialized delivery options may be available for certain products or locations.

Yes, we provide free shipping for furniture orders within Canada.

Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

We offer a 30-day return policy for furniture items. Please ensure that the item is returned in its original packaging and in a resalable condition.

We provide a 30-day warranty or guarantee on our furniture items. Please refer to the specific product’s details for more information on warranty coverage.

You can reach out to our customer support team via email at info@cosmichomes.ca or through the contact us page on our website. We strive to respond to all inquiries within 24-48 hours.

Yes, we offer the option to schedule a specific delivery date and time for your furniture. Please contact our customer support team to make the necessary arrangements.

We accept major credit cards, such as Visa, Mastercard, and American Express. We also offer additional payment options, such as PayPal, Google Pay, and Apple Pay.

Yes, we provide assembly services for furniture purchases in selected areas, including Toronto, Waterloo, and Kitchener. Please contact our customer support team to confirm if assembly services are available for your location.